WhatsApp users can now search for and message businesses directly

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DPA

WhatsApp users in the UK can now search the app for businesses and chat with them about their services, parent company Meta has announced. The update will allow users to search for a business by name with the app rather than having to find a phone number elsewhere. The company said the feature, which is being rolled out in a select few countries, is part of plans to enable users to do more things from within the app. It is also being introduced in Brazil, Indonesia and Mexico as part of long-term plans to bring “the entire shopping experience directly to a WhatsApp chat”, the company said. Use…

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