The one true way to prove IT’s value to your CEO

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When I was a CIO, I always dreaded the annual budget season because I knew, somewhere during the process, the CEO, my boss, would ask, “What are we getting for this constantly growing IT department.” It’s a question that keeps most CIOs up at night when asked to defend IT investments, and it’s one all CIOs should expect to answer, given that IT expenditures can range from 1% to more than 50% of a company’s total revenue. For most IT departments, this is a very difficult question to answer because the systems that we develop are not used by IT but are used by other departments to increase their…

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