Kindness, care and appreciation

Published by
Philippine Star

A marketing team worked for three weeks preparing a one-year strategic plan for the chief marketing officer. For unknown reasons, the CMO cancels the meeting just hours before it is set to start. The meeting was rescheduled, but with the cancellation and all their work wasted, the team felt devalued and unseen. It also signaled ambivalence. If the meeting was necessary, it should have happened. What is worse than having the meeting cancelled was that the cancellation was done without an explanation. Things like these happen all the time. You may have to cancel some meetings, but the CMO should…

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