IBM could replace almost 8,000 jobs with AI, boss says as it predicts hiring pause
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City AM
City AM
By Abby Wallace Artificial intelligence could replace 7,800 jobs at the technology giant, International Business Machines Corporation (IBM), according to its chief executive. Arvind Krishna told Bloomberg News on Monday that the company expected to pause hiring for non-customer facing roles, such as human resources, around 30 per cent of which could be replaced by AI in the next five years. IBM said there is “no blanket hiring ‘pause’ in place.” “IBM is being deliberate and thoughtful in our hiring with a focus on revenue-generating roles, and we’re being very selective when filling jobs that …