Human Rights Groups Are Protesting Zoom’s Emotion Recognition Tech

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By Kirk Miller Over two dozen human rights groups have banded together to protest Zoom’s interest in emotion recognition technology, which the groups claim is “discriminatory, manipulative, potentially dangerous and based on assumptions that all people use the same facial expressions, voice patterns, and body language.” Per Gizmodo, the protest stems from a report by Protocol in early April noting that companies wanted to use artificial intelligence to communicate better during virtual sales meetings, as well as to detect the “emotional state” of a deal. While the video conferencing service do…

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