How to launch—and scale—a successful AI pilot project

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At the US Patent & Trademark Office in Alexandria, Virginia, artificial intelligence (AI) projects are expediting the patent classification process, helping detect fraud, and expanding examiners’ searches for similar patents, enabling them to search through more documents in the same amount of time. And every project started with a pilot project. “Proofs of concept (PoCs) are a key approach we use to learn about new technologies, test business value assumptions, de-risk scale project delivery, and inform full production implementation decisions,” says USPTO CIO Jamie Holcombe. Once the pilot p…

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