How organizational learning can unlock more business value from machine learning

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We routinely underestimate the effects that new technology has in the long run while also overestimating its impact in the short term. What has become known as Amara’s Law, in honor of the late researcher and scientist Roy Amara, is playing out now in many organizations that adopt artificial intelligence and machine learning (AI/ML) technologies. AI/ML has capabilities that seemed science fiction not long ago, from autonomous driving to image recognition and advanced robotics, with surely many more on the way. At the same time, even advanced enterprises can struggle to achieve the anticipated …

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