Healthcare providers focus on quality for the next phase of digital transformation
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CIO
CIO
As healthcare providers emerge from the operational disruptions caused by the global pandemic, IT and business leaders are renewing their focus on “quality”– specifically, have digital investments provided quality and value for IT systems; is technology improving quality for caregivers inside facilities; and have digital transformation efforts enhanced the patient experience and the quality of care they’re receiving? Trent Sanders, director of U.S. Healthcare & Life Sciences at Kyndryl, says much has changed for healthcare providers over the past three years. “2020 was reaction mode,” he says….