Discovery : A key requirement for enabling AIOps

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CIOs have been charged with a difficult mission. The CEO and board of directors expect the CIO to provide higher service reliability, faster time-to-resolution for issues, fewer incidents that affect business operations, and an increasingly efficient IT department that can do more with less. To achieve these goals, CIOs are turning to AIOps, a method that uses artificial intelligence (AI) to reduce noise, accurately identify potential issues and their causes, and even automate a significant portion of resolution tasks. But AIOps must stand on a solid foundation of specific tools and practices …

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