CIO and CTO Art Hu on incubating a new business inside Lenovo

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Over the past several years, IT has undergone a profound shift in which a formerly support-oriented organization has taken on a much more prominent customer-centric role. Much of this has occurred thanks to the power of data to drive decisions and digital transformation’s impact in enabling companies to create new service- and data-based offerings around their core products. After hearing recently that Art Hu’s CIO role at Lenovo had been significantly expanded to incorporate customer solutions, I was eager to talk to him and learn more about how he has approached this shift to a “CIO-plus,” c…

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