AI is not limited to those with deep pockets

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The benefits of artificial intelligence (AI) are not limited to the largest enterprises with the deepest pockets. A new IDC survey of 2,000 IT and line-of-business executives who influence AI purchases in mid-sized organizations found that about a third of companies are active users of AI, while the others are at various stages of evaluating the technology. Insights from data, analytics, and AI are guiding organizations to operate leaner, more efficiently and more competitively. They are using AI to improve customer satisfaction, lower infrastructure and staff costs, automate decision making t…

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