5 tips for surviving outsourcing inflation

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Outsourcing’s business value has long centered on labor arbitrage. While outsourcing partnerships have become more strategic, getting costs down remains a significant draw of the sourcing model. But outsourcing costs have been driving higher for months. A chief factor in this is an unprecedented talent shortage. “It’s hard to get people, and it’s hard to retain them,” says Amy Fong, partner in Everest Groups’s sourcing and vendor management practice. In many ways, the challenges of outsourcing today mimic the material supply chain issues that companies have been dealing for the past two years …

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